Frequently Asked Questions
We're sorry, but we don't take any insurance providers at this time. We can supply you with an itemized receipt for reimbursement. Insurance may be used to cover the cost of your medication at the pharmacy, labs, and other third-party testing facilit
Simply send us an email or text message right away. We'll gladly resend or transfer your prescription to another pharmacy. Unfortunately, there is no way to cancel or get a refund for this.
Much like in a regular doctor's office, patients are responsible for paying for their medications out of pocket or through insurance.
You have the option of paying out of pocket or requesting an alternate medication.
Yes, before we provide the service. Unfortunately, after we have provided the service or ordered the medication, the consultation fee is nonrefundable. We'll gladly retreat, reevaluate, or resolve any issues that may arise.
